Subject: Returns & Refunds Policy – Eleven Gear Race

Dear Valued Customer,

Thank you for choosing Eleven Race Gears for your Formula 1 suits, shoes, gloves, and t-shirts. We strive to provide you with top-quality products and excellent customer service. In the event that you need to initiate a return or request a refund, please familiarize yourself with our Returns & Refunds Policy outlined below.

**Returns:**
If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please follow these steps to process a return:

1. Send an email to info@elevenracegear.com with the subject line “Return Request – Order #[Your Order Number].”
2. In the email, provide your name, contact information, order number, and the reason for the return.
3. Our customer service team will review your request and provide you with further instructions, including the return shipping address.
4. Pack the item securely in its original packaging and ship it back to us. Customers are responsible for return shipping costs.

Once we receive the returned item and verify its condition, we will process your refund. Please note that it may take 5-7 business days for the refund to be reflected in your account.

**Refunds:**
Refunds will be issued for the purchase price of the item, excluding any shipping charges incurred during the initial purchase. We reserve the right to refuse refunds on items that show signs of wear, damage, or misuse.

**Exchanges:**
If you received a defective or damaged item, please contact us immediately at info@elevenracegears.com. We will work with you to resolve the issue and, if necessary, provide information on how to exchange the item.

**Contact Information:**
If you have any questions or concerns regarding our Returns & Refunds Policy, please don’t hesitate to contact us at info@elevenracegears.com. Our customer service team is here to assist you.

Thank you for choosing Eleven Race Gears. We appreciate your business and look forward to serving you again in the future.